For Home Improvement & Trades Businesses
Win more jobs from the leads you already get.
Lead Flows answers every enquiry in seconds, texts back every missed call, and chases every quote — while you’re up a ladder actually doing the work.
Built & supported in the UK
Works from the van (mobile app)
No long contracts — 30-day rolling
Sound familiar?
You don’t lose jobs on price. You lose them on the phone.
Here’s the week every trades business recognises: the phone rings while you’re cutting in, on the roof, or elbow-deep in a bathroom. It rings out. No voicemail. That homeowner is already calling the next firm on Google — and the first one to answer usually gets the survey, and the survey usually gets the job.
Lead Flows is a CRM built for exactly this. Every enquiry — calls, website forms, Facebook, WhatsApp — lands in one place and gets answered instantly, automatically, from your number.
Missed 11 calls this week?
Every one of them now gets a text back in seconds.
Quotes going quiet?
Every quote gets chased automatically until they answer.
Evening enquiries?
Answered at 9pm while you’re having your tea.
Life with Lead Flows
Run the jobs. Let the system run the leads.
Picture the same business a month in. Every caller gets a reply even when you can’t pick up — so the “sorry, we went with someone else” calls stop. Surveys book themselves into your calendar with sensible travel gaps. Quotes chase themselves politely for two weeks so you never have to remember who to ring. And when a job’s done, the customer gets a ten-second Google review link while they’re still admiring the finish.
You look like the biggest, sharpest outfit in town — while actually spending fewer evenings doing admin than you do now.
What happens when you say yes
From missed calls to booked surveys — the first 30 days
Week 1
We set everything up for you — missed-call text-back on your existing number, instant replies on your forms and Facebook leads, your pipeline built around how you quote, contacts migrated free.
Week 2
Every new enquiry is getting answered in under a minute, around the clock. You’re replying from the app in the van.
Week 3–4
The quote-chase sequence starts recovering “gone quiet” jobs. Review requests start landing after completed work.
Month 2+
You read one screen that shows which ads, directories or referrals actually turn into paid jobs — and spend accordingly.
Honest expectation: Lead Flows doesn’t create demand — it stops you wasting the demand you’ve already got. If you get fewer than a handful of enquiries a month, fix marketing first (we know people).
The honest comparison
What you’re really choosing between
| Doing nothing | Answering service | Generic CRM | Lead Flows | |
|---|---|---|---|---|
| Missed calls | Lost | Answered, then emailed to you | Ignored | Texted back in seconds, conversation saved |
| Speed to lead | Hours–days | Minutes (office hours) | Whenever you log in | Under 60 seconds, 24/7 |
| Quote follow-up | “Must ring them Tuesday” | Not their job | Manual tasks you set up | Automatic until they answer |
| Reviews | When you remember | No | No | Requested after every job |
| Setup | — | — | Weeks of your evenings | Done for you |
| Rough cost | Lost jobs | £150–£400+/mo | £50+/mo + your time | From £97/mo +VAT |
An answering service takes messages. Lead Flows takes messages, chases quotes, books surveys and collects reviews — for less.
Book a DemoObjections
Fair questions from busy tradespeople
“I’m not sitting at a computer all day.”
Neither are our clients. Lead Flows runs from an app that works like WhatsApp. The whole point is that it works while your hands are full.
“My customers are older — will they want texts?”
A text back beats a phone ringing out for every age group. And they can still just call again — you’ll have their number and the missed call logged this time.
“I already pay for Checkatrade / MyBuilder / ads.”
Perfect — those make the phone ring. Lead Flows makes sure ringing turns into surveys. It makes every lead source you already pay for work harder.
“What’s the catch on price?”
From £97/mo +VAT, 30-day rolling, no setup fee. One rescued job — one — covers months of it. If it doesn’t obviously pay, cancel.
FAQs
Questions, answered.
Do I have to change my phone number?
No — your existing number stays. We set up missed-call text-back around the number your customers already know.
How long does setup take?
Most trades businesses are live within a week. We do the setup and write your messages with you — sounding like you, not like a robot.
Can my wife/office manager/lads see the leads too?
Yes — the plan tiers cover 3, 10 or unlimited users, and everyone sees the same inbox and board.
See it running on your own enquiries.
Book a 20-minute demo. Bring last week’s missed calls and your “gone quiet” quotes — we’ll show you exactly what Lead Flows would have done with each of them, and what they were worth.
Book a DemoNo pressure. No long contracts. Setup done for you.